[업계동향]신한은행, AI금융서비스 쏠메이트 오로라 출시-NSP통신

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업계동향
신한은행, AI금융서비스 쏠메이트 오로라 출시

NSP통신, 윤하늘 기자, 2018-12-26 11:02 KRD7 R0

#신한은행 #챗봇 #AI

(서울=NSP통신) 윤하늘 기자 = 신한은행이 기존 단순 상담 챗봇 서비스를 넘어 고객 개인의 성향과 특성을 반영해 응답하는 AI 금융 파트너 쏠메이트 오로라를 출시했다.

쏠메이트 오로라는 고객 성향과 행동 분석을 기반으로 첫인사부터 상세 설명‧상품 제안‧상담 마무리까지 개인 맞춤형 응답을 제공한다.

쏠메이트 오로라는 신한은행 신한 쏠(SOL)과 모바일 웹(web)에서 사용할 수 있다.

G03-8236672469

앞으로 신한은행은 다양한 업체들과의 제휴를 통해 쏠메이트 오로라의 사용 가능 채널을 확장해 나갈 계획이다.