화성시, 공직자 갈등관리 역량 강화 공공갈등 대응 나선다-NSP통신

경기남부

서울
부산
대구/경북
인천
광주/전남
대전/충남
울산
경기동부
경기북부
강원
충북
전북
경남
경남서부
제주

G03-8236672469

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화성시, 공직자 ‘갈등관리 역량 강화’ 공공갈등 대응 나선다

NSP통신, 조현철 기자, 2025-11-10 19:34 KRX7 R4

#화성시갈등관리 #화성시공공갈등 #화성시갈등대응 #갈등관리 #갈등감정관리

10일 화성시가 공직자 대상 갈등관리 역량강화 교육을 하는 모습. (사진 = 화성시)

(경기=NSP통신) 조현철 기자 = 경기 화성시(시장 정명근)가 지난 3일과 10일 2일간 YBM연수원에서 공직자의 공공갈등 대응 역량 강화를 위한 ‘갈등관리 역량 강화 교육’을 운영했다.

이번 교육은 화성시 공직자 100여 명을 대상으로 총 4기 과정으로 나눠 진행됐으며 행정 현장에서 바로 적용할 수 있는 실무 중심의 프로그램으로 구성됐다.

강사로는 중앙부처와 지방자치단체의 갈등영향분석을 다수 수행한 전문가인 단국대학교 분쟁해결연구센터의 김강민 교수가 참여해 실질적인 갈등관리 사례와 해결 전략을 공유했다.

G03-8236672469

주요 교육 내용은 ▲공공갈등의 개념과 유형 ▲갈등관리 시스템 이해 ▲대화·경청·설득의 기술 등을 중심으로 강의했다.

특히 공직자가 시민과의 신뢰 회복, 이해관계 조정, 대화 지속성 확보 등 실제 행정현장에서 마주하는 갈등을 효과적으로 관리할 수 있도록 구체적인 사례 중심의 강의가 진행됐다.

또 공직자들이 시민과의 대화 능력과 문제 해결력을 높일 수 있도록 감정관리, 설득 커뮤니케이션, 협의체 운영 절차 등 정책 추진 과정에서 필요한 갈등관리 기술도 함께 다뤄 참여자들의 호응을 얻었다.

강래향 행정종합관찰관은 “이번 교육을 통해 공직자들이 갈등을 체계적으로 인식하고 시민과 함께 해결 방안을 찾아가는 역량을 키웠길 바란다”며 “앞으로도 시민 참여와 협력을 이끌어내는 소통 중심의 행정을 위해 다양한 교육과 지원을 이어가겠다”고 말했다.

NSP통신 조현철 기자(hc1004jo@nspna.com)

G03-8236672469

NSP 리포트

경기남부

서울부산대구/경북인천광주/전남대전/충남울산경기동부경기북부강원충북전북경남경남서부제주

화성시, 공직자 ‘갈등관리 역량 강화’ 공공갈등 대응 나선다

서울
부산
대구/경북
인천
광주/전남
대전/충남
울산
경기동부
경기북부
강원
충북
전북
경남
경남서부
제주